Privacy Policy

1. Introduction

We respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and protect your information when you browse furniture products, place orders, make payments, arrange deliveries, contact customer service, or request returns, exchanges, or refunds.

2. Information We Collect

Depending on how you use our website, we may collect:

  • Contact Information: Name, email address, phone number, billing address, and shipping address.
  • Order Information: Purchase history, order details, payment status, and after-sales records.
  • Customer Service Information: Inquiries, feedback, and materials submitted for return or exchange requests.
  • Technical Information: IP address, browser type, device information, browsing records, and cookie data, where applicable.

Payment information may be processed by payment service providers. We do not claim to store complete payment card numbers or security codes without verifying our actual payment processing practices.

3. How We Use Your Information

We may use personal information to process orders, payments, deliveries, returns, and refunds; respond to customer inquiries; maintain website security and functionality; improve the shopping experience; prevent fraud; and comply with applicable legal requirements.

Where permitted by law and when required, we may also use your information for marketing purposes with your consent.

4. Cookies and Similar Technologies

Depending on our website configuration, we may use cookies and similar technologies to support shopping cart and checkout functions, remember preferences, analyze website performance, or measure advertising effectiveness.

You may manage your cookie preferences through website settings where available or through your browser settings. Disabling certain cookies may affect website functionality. Where applicable law requires consent, we will request consent and provide a way to change or withdraw it where required.

5. Sharing Your Information

When necessary to fulfill orders and provide services, we may share relevant information with payment processors, shipping providers, website technology providers, and analytics or advertising providers that we actually use.

We may also disclose information to government authorities when required or permitted by law.

We do not sell personal information for money as a general business practice. Certain advertising-related activities may qualify as a sale, sharing, or targeted advertising under applicable law. Where you have a legal right to opt out, we will provide the applicable choice mechanism.

6. Data Retention and Security

We retain personal information for as long as reasonably necessary to process orders, provide customer service, resolve disputes, and comply with legal obligations.

When information is no longer needed, we will delete it, anonymize it, or otherwise handle it as required by applicable law.

We use reasonable technical, administrative, and organizational measures to protect personal information. However, no electronic storage or transmission method can be guaranteed to be completely secure.

7. Your Privacy Rights

Depending on your location and applicable law, you may have the right to request access to, correction of, or deletion of your personal information; obtain a copy of eligible data; or opt out of certain sales, sharing, or targeted advertising activities.

To submit a privacy request, contact us at assist@tavileiraveris.com. We may verify your identity where permitted or required by law and will respond in accordance with applicable legal requirements. Certain rights may be subject to legal exceptions and eligibility requirements.

8. Children's Privacy

Our website is intended for general furniture shoppers and is not directed to children under 13. If we discover personal information that must be deleted or otherwise handled under applicable children's privacy laws, we will take appropriate action.

9. Changes to This Policy

We may update this Privacy Policy to reflect changes in applicable laws, website features, or our information-handling practices. Updates will be published on our website. We encourage you to review this policy periodically.

10. Contact Us

If you have questions about this Privacy Policy or wish to submit a privacy request, please contact us.

Address: 2903 N Perkins Rd #A101, Stillwater, OK 74075, United States
Telephone: +1 (405) 612-7843
Email address: assist@tavileiraveris.com
Business Hours: Monday to Friday, from 9:00 AM to 6:00 PM (ET)